Until you start learning a new magic trick, it’s very hard to know if it is going to be right for you.
The magic shop already has a 365 day magic trick return policy, where you have up to one full year to return an unused item to them for an online credit to choose something else.
The old way:
The standard 365 day return policy has some seriously big limitations:
- The item has to be unused and returned in A1 condition.
- It excluded magic DVD’s and digital media.
- You get an online credit to choose something else instead.
Now, that’s still better than any other magic shops we know about, but sometimes you order a magic trick, play with it, test it out and then decide it’s not for you. It may not be right for your style, it might be above your current level of technical skill, or you might simply think that it sucks..
So, we had a team meeting, and Dominic suggested that they pick a few items, and let customers just play with them at home to make sure that the magic tricks really are right for them. Everyone on the team thought that would be awesome, but when we discussed this a magician visiting the shop, he raised this point:
Magician: ‘That’s all well and good, but isn’t the purpose of a magic shop to sell magic secrets? Once a secret has been shared it can’t be ‘unshared’ and therefore, can’t’ be returned.’
Dominic: ‘That’s a very good point, BUT our magic shop doesn’t just sell magic tricks. The purpose of The Merchant of Magic is to teach, train and support magicians to become better.’
The new way:
When you browse through the magic shop website, you will see some magic tricks that show this logo:
That’s our invitation for you to order the trick and give it a good try out. Practice it, perform it, even take it home to meet your parents! If you don’t like it for any reason, just post it back to us within 30 days and we will refund the item price back to you.