How to do Magic Tricks

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Reviews About Merchant of Magic – Why We Feel EPIC

by Dominic Reyes 1 Comment

The Merchant of Magic Best Customer Care

Customer Reviews for The Merchant of Magic Shop. Our Effort to be the Best UK Magic Shop

 

‘Great service, experts at the end of the phone fast delivery.’ – Clive Janes

 

‘The delivery was very quick and cheap and I was giving great advice on how doing the magic I asked about, glad I found the website.’ – Joe Southcott

 

‘I really have found the Magic Shop to be really very good. The goods arrived almost before I had finished ordering them. They all did exactly what they said on the tin and above all, the majority of their products are very reasonably priced.’ – Malcolm D Y Treen AIMC

 

‘I have always been impressed by the service provided by Merchant of Magic. Fantastic range of items and the service is top notch.’ – Wayne Rushton

 

‘In my experience this is the best magic shop on the Internet for customer care. You can find some of the products cheaper, but they can take a lot longer to arrive, if ever. I would happily recommend The Merchant of Magic to anyone.’ – Zero Jones

 

‘Excellent product range and service, I but mostly books and the choice is to go to the States and pay higher postage and wait longer, or go to one of the competitors who seem to have trouble keeping the stock in good condition.I go to this company first and would only go elsewhere if I couldn’t get what I want ; which is rare!’ – Rob Willett

 

‘Brilliant! A good assortment of tricks and a speedy service – the best I could find on the internet… And I looked for quite a while!’ – Libs Brownlow

 

‘Incredible selection, always prompt delivery, and happy to give advice on anything purchased. I know this is one Magician’s secret I’ll be happy to share!’ – John Hutchison

 

‘I have been your customer for 5 months and I really want to be your customer for my lifetime because you are offering such great service and help for your customer I like everything you supply us with.’ – Ahmed

 

‘I have used The Magic Shop for 95% of all of my magic purchases over the last year or so. I am an amateur magician who recently completed a magic course. I have recommended Dominic and his team to other magicians in the Facebook group.’ – Dave Lane

 

‘A good one stop magic shop, everything I’ve needed has been available, and if not, I am informed when it comes into stock again.’ – Colin Baxter

 

‘For me Merchant of Magic offers a more personal feel, despite being an online supplier. As a hobbyist, I value highly the email support that’s available and the efficiency of service.I am always happy to consider giving Merchant of Magic my custom’ – Nige

 

‘Fantastic selection mixed with fantastic service, in a word, MAGIC! P.s the only reason I would not recommend you to family or friends is because they do not perform or have any interest in magic, other than spectating, I see you as my own secret supplier,I would, however recommend you to anyone with a genuine interest in this art. Much love.’ – Steve Ashcroft

 

‘A great team who knows their stuff AND, because they are performing magicians, appreciate the (often overlooked) vital importance of professional presentation. A memorable performance comes in at about 10% illusion and 90% presentation; spectators want to be entertained, not just see how clever you are. This team can help you achieve that result.’ – Stephen Gwillam Hill

 

‘An incredibly broad range of products. Knowledgeable, friendly, helpful staff. An informative and often thought -provoking blog. Guidance and suggestions to help beginners get started. What more could be asked for?’ – Dan Pearman

 

‘MagicShop.co.uk has the best customer service I’ve ever experienced. Deliveries always arrive promptly and and I’ve never had any complaints. Great job guys, keep doing what you’re doing!’ – Dan Hammond

 

‘I was recommended to use this site years ago by a friend and fellow magician, and since then I have used this site as my number one stop when I’m looking for a prop, a refill or a new effect. It’s a pleasure to work with…’ – Jack Muldoon

 

‘I feel the guys at magicshop.co.uk genuinely care about their customers. I think the free advice from Dominic Reyes says a lot’ – Jamie B

 

‘My number 1 place for purchasing magic and with customer service as magical as the products why shop anywhere else?’ – Siôn Owen

 

‘Hi, I have in magic for about 7 years now with my knowledge growing by day and after many shops and magic distributors I came across magic shop and found that the range, price and service we second to none. Speaking to Dominic Reyes via email a few times was very good, helpful and impressive, plus the updates of free magic advice from the man himself is amazing and extremely helpful!!! Thank you so very much I can be sure that I will be buying from you for many years to come and home to get a chance to meet some day as well!!! Matti’ – Matti Weinberg Littman

 

‘If you want it…magicshop will have it.Whatever skill level, this is the site to use.’ – Ian Bellshaw

‘This is an amazing site for magic, I find personally that the update services are the best, they’re detailed and they’re quick which is great when you’re waiting on a delivery. – Kenny Spelman

 

‘Massive range of goods and reasonable prices. I bought my first trick from here and never looked back. I have bought many items since and wouldn’t dream of going anywhere else.’ – Karl Crampton

 

‘Excellent service. Customer focused and very easy to contact. Excellent shop and I’ll be buying for years to come. thanks Ben for your chat, really was helpful. Good work. Keep it up.’ – Marc Lee Griffiths

 

‘Out of my depth beginner to happy amateur, friendly & extremely helpful team, whatever your ability. Happy days’– Matt Fowler

 

‘This is a very good and inexpensive magic outlet and for it to stay like this, it’s up to us to spread the word and if something is out of stock, please pre-order, the staff will do their best to help you so don’t be afraid to pick up the phone and explain your needs.’ – John Bell

 

‘Great customer service and excellent after sales. Thanks Guys!’ – Martin Thomas

 

‘Been buying from this shop for year’s gotta be one of the best magic shops.’ – Westley Khan

 

‘Staff are superb and always helpful.The product range is vast!’ – Madeline Black

 

‘Although I buy very little magic these days the team always treat me as though I were their best customer.’ – Len Praverman

 

‘Magicshop makes an extra effort. It’s not just about selling a product, but about creating a desire to learn as well. Blogs/reviews/advice emails are all extra little bits. The free ebooks are great and sensible recommendations come from the staff to help you choose. It’s sometimes a little more expensive, but that is worth it to know your new stuff will arrive when it says it will and with free Haribo! Magicshop makes the world of magic an interesting place to want to be in rather than a stuffy members only club, and does so whilst adhering to the right ethical code.Which is why I like to use them.’ – Simon Cutmore

 

‘Dominic Reyes & the team are great. 1st class for advice & help. Thanks guys’ – Ryan

 

‘Very easy to use. Excellent customer service! And overall great website.’ – Luke Hodgets

 

‘If you want the best magic service and help and advice, free downloads, a lot of great magic, no matter what you want, books or DVDs, advice or props, or anything you need to entertain an audience, you will find it hard to find such a diverse and devoted team, then those kind people at the Magic Shop, in conclusion I have not found a better place, to get value for money then the Magic Shop.’ – James Cooper

 

‘Even though we live in South Korea, I still buy my tricks from The Merchant of Magic and have them delivered to my sisters or parents’ house. You know what quality you are getting, and their service is second to none.’ – David Saunders

 

‘I have used this site for several years, for purchases of pocket sized items. I have always had prompt and reliable service. I am not a big spender, but have always been made to feel a valued customer. I once made a mistake with my order and had to contact the shop, I received excellent advice and courteous service, my mistake resolved and sorted out there and then, no fuss at all. Thank you.’ – Ian Firth

 

‘I get most of my props and tricks from their dealers and I feel Magic Shop.co.uk has the edge over the others. More friendly and efficient.The blogs and tips are also very helpful whatever your level and experience is.’ – John Scott Mansfield

 

‘A well-priced great selection, with fast delivery. At last, a top quality magic shop in the UK’ – Rob Hesmondhalgh

 

‘Excellent service and friendly staff, they sell you the trick you need, which is not always the trick you thought you should buy. If you have not phoned them up, give a call, fab chatting to them and they will give you brilliant advice, fantastic service.’ – Helen Parry

 

‘Great choice, good prices, quick delivery, like the reward points system, and very helpful and polite staff’ – Peter Atkinson

 

‘If you are looking for the best up to date or current magic for your show or just to entertain friends then look no further than the Magic Shop, Dominic Reyes and his team are the best and very good and friendly to deal with.’ – George Watson

 

‘I am new to magic and the magic shop has made my experience of magic all the better with the latest products and in detail explanations. The site is very easy to navigate and I will be returning!’ – Ryan Young

 

‘Fantastic range of products, unbeatable prices and amazing customer service. I couldn’t ask for more!’ – Craig Smith

 

‘If you want to find new tricks, then this is the only place to visit. Excellent choices, pricing and delivery.’ – Terry Fisher

 

‘Excellent products and quality It is what it says on the tin!’ – Paul Barber

 

‘Having recently entered into the world of magic, I highly recommend the ‘Merchant of Magic’ having visited many online magic shops. They have a superb customer service: a great range of stock, quick and secure delivery, excellent communication…if only all online retailers could use ‘Merchant of Magic’ as a model of best practice. I’d hate to think how much I’ve spent since finding them and find it increasingly hard to justify ‘another delivery’ to my wife!’ – Scott Buckler

 

‘MoM offers a fantastic service. The selection is huge and it is very easy to search the site for something particular.The blog is amazing as there is so much information there. You can search the blog very easily if you want to read up on something so it is very helpful. The emails are personalized and keep you up to date with the latest news, and the short videos that Dominic Reyes posts also contain some great tips.I would highly recommend this site.’ – Joe O’Hara

 

‘Magic shop UK is one of the best magic dealers I have ever used. The staff are extremely friendly and polite. They have an excellent knowledge of their stock and are more than willing to even help brainstorm ideas for shows. I will continue to use the magic shop for the foreseeable future.’ – Paul Taylor

 

‘Very helpful guys always give good recommendations and advice.’ – Caley Page

 

‘Great site that provides a lot of helpful emails to help improve your technique.’ – David Hill

 

‘I have been using the magic shop for approx. 8 months ( since i started magic again ). Fast, reliable service and if in doubt about anything a quick call to the team soon solves it. Keep it up lads I won’t go anywhere else for sure!!’ – Lee Clarke

 

‘Every time I have ordered from The Magic Shop I have always been massively pleased with the fantastic quality of both the products and service. It’s the magical combination of both that keeps me coming back time and again!’ – Daniel Conway

 

‘The customer service is excellent, no complaints from me. i love all the magic i have ordered and very satisfied with delivery and packaging. Thanks so much guys, keep up the great work.’ – Reece ‘Ace’ Riches

 

‘Whenever I’m looking for something new or exciting to add to a trick, show or routine, whether it’s a children’s show, close up magic at a dinner or a specific large scale stage magic effect, MagicShop.co.uk is the first place I look. And I’m never disappointed. Their range of quality magic tricks is amazing, and if I need something in a hurry, I know I can rely on them to deliver fast. I recommend MagicShop.co.uk to any magician who is serious about performing top quality magic.’ – Allin Kempthorne

 

‘They did what they said they would do. What more can you ask for.’ – Raymond Smith

 

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Filed Under: how to do magic tricks Tagged With: Testimonials

Magic Shop Customer Reviews – Feedback From Magicians

by Dominic Reyes Leave a Comment

Magic Shop Customer Service Show Off

Sorry about this, we just wanted to publish some of the magic shop customer reviews that Merchant of Magic has received, and generally show off a bit. Just putting it out there…

I’m speechless on how much attention and help Merchant of Magic offered me right now. I have to say, I had never experienced someone being so kind and attentive like that. I could not believe someone could be like this. Your support really makes a difference for me. – Rodrigo T

I just want to thank you for taking the time to write all that out for me and helping me. I really appreciate it. And I will take the time to look at all of them individually. You and your team at Magic Shop has created something great. I love how you guys really want to help customers. It really shows. – Graham Horgan

Hi Dominic, I owe you and Merchant of Magic so much, you have really boosted my career not just with your top quality magic but advice too. Please accept my thanks for your outstanding service.  I wish you a happy and prosperous 2016. All my very best wishes – David Piper

More Magic Shop Customer Reviews:

Thank you very much for sharing. Very much appreciated. It’s the little things like this that will keep customers coming back. Great job  – Chris Hill

You guys are so awesome at customer service!  – Zak Anderson

Merchant of Magic is a class act, and you can quote me on that, thank you 🙂 – Trevor Roberts

The quality of service and advice has been exemplary. I would just like to say thank you for all the phone help and products I have received from you. I’m a 53 year old novice (I mean a beginner not a Nun!) who has finally got around to trying to learn card magic and sleight of hand. I’m struggling a little, but enjoying it.  Anyway, thanks again to all for the great service. – Dave Sheppard.

Always a pleasure dealing with the best magic shop in the UK. Many Thanks Guy’s – Graham Hickson

Always a quick response from merchant of magic excellent customer service – Daniel Munro

Fantastic response and some good ideas there, thank you. – Anton Binder

Thanks a lot for your fast help! – Matthieu Lecrampe

Thank you for the excellent customer Service! – Sam Morgan

Dominic, I would like to say Thank You for the opportunity to sell my work on Magicshop.co.uk. Thank you for your Kindness and helping me to make everything possible. A big hug and thanks for all you’ve done for me! – Olivier Boes

Awesome Fast and clear advice, as always – Jason Chadwick

Still more magic shop customer reviews:

Thanks great customer service will defiantly be using you again – Laurence Rogers

You have I gone above and beyond to help me, I will always continue to be a customer! Thanks a lot. – Lee McKimm

Thank you so much for the really relevant advice.  It was excellent!  And I do appreciate it. – Lawrence Lessner

Everything has worked just perfect with the Merchant of Magic. Super fast shipment,. Excellent customer care from your side.I will certainly recommend you to all and everybody ! – Lars Forss

Let me just start by saying WOW.  I’ve been practicing magic since January, and I’ve never seen anything like this.  I’m going to go ahead and thank you, because the ability to get personalized advice from an internet source is amazing. – Jackson Bulls

Thanks to everyone who has sent in these kind words. The magic shop customer reviews really cheer up the team and keep them motivated.

  • 6 Free Magic Tricks From Jay Sankey
  • Anniversary Waltz Free Magic Download
  • Approaching Magic Practice Ebook
  • Approaching Tables Ebook
  • Recommended For Magic Beginners
  • Cagey Tutorial
  • Choose Magic Set Kids
  • Cloud of Smoke Free Ebook
  • Double Lift Project Free Download
  • Duplex Free Magic Download
  • Epoch Free Magic Tutorials
  • Electric Touch Free Ebook
  • False Shuffles and Cuts Magic Download
  • Faster Than Light - Magic Download
  • Finger-Exercises
  • How to Break In Playing Cards
  • How to Learn Magic Tricks
  • Tips for Leaving a Magic Gigi
  • LSQ Ebook - Free
  • Magicians Fees Ebook
  • Mistakes in Magic Ebook
  • More Icandy
  • The One Minute Magic Business Ebook
  • Pitfalls Magic Family and Friends
  • Safe - Free Magic Ebook
  • School of Cool Free Download
  • Sleight of Hand Beginners Course
  • Split Free Magic Video Download
  • Self Working Card Tricks Vol 2 Download
  • Sweet 360 Free Magic Download
  • The 80's Called Download
  • Self Working Card Tricks Vol 3
  • Think Tank Free Magic Download
  • Turnover Pass Free Download
  • Self Working Card Tricks Download
  • Understanding Misdirection Free Ebook
  • Watch It Free Ebook
  • Wedding Exhibition Guide for Magicians
  • Confidence For Magicians
  • The Indian Shuffle

Filed Under: how to do magic tricks Tagged With: Testimonials

Customer Service Reviews for Merchant of Magic

by Dominic Reyes Leave a Comment

Customer Service Merchant of MagicCustomer service is the life blood of any good magic shop

Have you ever written to a company to let them know how good their customer service was? Many of the customers at the Merchant of Magic do just that, and the team love to get the feedback it’s 100% what keeps us going! We are so proud of the thanks we get, that we have shared some of the recent comments below:

 

Dominic Reyes, first let me say that I am buying for my son who is 14 and quite interested in magic. Your book about learning magic, which I downloaded is a great idea to help a beginner find their way through all the various items and helps them to focus on a few important ideas rather be overwhelmed by all there is, thanks! Second, the reason I decided to buy with you is that rather than just sell the things for magic on-line, you actually try to understand what the person is interested in and what might be the most useful for them; which goes a long way beyond most other sites, which just are their to sell the items and move on. Your site makes one feel that they are more than just another customer to sell something to; which I find commendable and it gives one a sense that magic to you is more than just a way to make money.

Cordially, Fredrick Werstein father of a budding magician

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Very, very impressed with your communication and service. Thank you. – Steph Thorpe

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You asked me to tell you about the difficulties I might have been having. You won’t believe this, but you actually sent me something that addressed the exact difficulty I was having. You sent me the book Approaching Tables later on down the line. That was exactly the thing I was after.I hadn’t even sent you the feedback on this book yet, and you sent me the answer – and it’s a Godsend, like this book here. Thank you for this book, for Approaching Tables, and for those free books you’ve sent me since I joined the site. A lot of my work is more along the lines of being a mentalist act, doing cold reading, minimal material outlay – but the need to build up skill in approaching people, and the need to make sure to wind up the gig properly, is pretty much universal. – Alex T Greene

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Just a quick note to thank you for the absolute quickest ever delivery of an item I’ve probably ever had, ever. I ordered Revolution (at 3pm) – and was spinning away by 11am the next day. Even Harry Potheads Owls aren’t that fast. – Mark Willis

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I learned my first effect 18 months ago and have turned this into regular bookings… I’m not big bucks yet but people do pay me. I’ve incorporated a lot of the advice that has come from the Merchant of Magic  blog as well as effects that are in your catalogue. The MoM blog was pretty much the guide to get me out there and performing and is a reason I am where I am now… Paul Bavill Professor Paul – Vintage Magician

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Hi Dominic, I am ever so sorry but I forgot to say thank you for answering the question I sent you the other day on the working material of a professional magician which you answered on your blog. You have helped me out massively ! As I now have a better idea and understanding of this. Not only that but I now know how to go about learning new magic tricks that I want to include within various acts. – Robert Olley

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It is my opinion that you offer the best service in the magical business and at the best price. I had not been in touch for years, placed an order and felt welcomed back home again. Thank you for your outstanding service. – Philip Hilton

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Exemplary customer service. Hope to patronise your company again in the future. – Martin Wall

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Awesome. All the staff working at the Merchant of Magic are extremely helpful. If it’s not available they will try and put you on the right track. Thank you Merchant of Magic – Derek Foley.

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Hello Ben,
Many thanks for your honest opinion, I really do appreciate it, and thank you for taking the time to reply.  When I need any Magic, Merchant of Magic will be my first choice.  – Gerry McCue

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Just a quick note to say many thanks for my order, which I received this morning. The packaging did an excellent job of keeping the books in great condition. Once again, many thanks. – Jamie Marsden

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Great to have a Well stocked, professionally run magic shop in the UK. – Gary UK 

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Dominic Reyes, I should thank you for all your support in my early days of my magic. Without you and your guys in the shop in don’t know if I’d have stuck with it. So thanks 🙂 – Barry Fazackerley

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Thank you for the update , as always your customer service is second to none.
Best regards – Jenny  UK

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Wow greatest service I have ever experienced.  –  Daniel Scharkinger

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I really do appreciate getting in touch with some valuable tips, I didn’t think I was going to get a reply so to get all this information I’m chuffed.  – Jamie  UK

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Wow greatest service I have ever experienced.  –  Daniel Scharkinger

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This level of customer service is first class and shows you care about your clients as well as products. – Anthony Adderley

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Thanks once again for all of your support. You and your company have been the most honest and fair company I have ever dealt with in the magic community. That means a lot to me and has enabled me to see my projects through. – Leon Mjolnir

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Such a great experience ordering from Merchant of Magic. – Andy Jones

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WOW!…Warp speed delivery service by MOM as my Zenith arrived today and I only paid for it at 6pm on Saturday…Thank you Dominic.  – Griflex
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I have been enjoying your website and blog, learning a lot. Thanks for doing what you do. – Phil Foster

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Love the MoM team..always happy to help,chat and advise and most importantly to me always make feel like they have time for me with my gazillions of questions. – Darren Ryder

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You have been an amazing help Mark , service like this is very hard to find these days …. Kind regards – Roger Armstrong
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Hey Dominic Reyes and the wonderfully helpful staff at MoM. Just a quick note of thanks for all the work and care you put into mentoring fellow magicians with your blogs and ematerials. Tips from pro performers have given me a new level to arrive towards and achieve. It is probably commonplace to receive these notes but I do like to thank those who join me in my journeys… – Dave from 952 Studios. Australia

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Hi there just like to say you are doing a great job. I love your blog and podcast. I have always been fascinated by magic and learned 1 or 2 card tricks when I was a kid but never went further than that, until now!!! I have for a long time used the old coin behind the ear trick on my daughter and she was always amazed until June this year when she told me how i did it. I was gutted and have been determined since then to work on some new tricks to impress her with. That is how I found you, and my love of magic again. –  Michael Page

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I really love the customer services you offer I’ve made a few orders before and always received everything in perfect condition and on time. – Matt Brown

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Thanks for the help and for the extremely fast shipping. Wow! GREAT. – Marc Frese

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You’ve found a loyal customer in me, it’s a really great service that you guys offer. I am always amazed by the range of stuff you have for sale. Thanks a lot for the great service. – Adam Thomas
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Really great material which is exactly what I need. I have more than enough content that teach tricks and explanations.
Your ebooks represent real help for amateur magicians seeking to perform more.
Thanks for this. – Jason Wylie

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As always you guys are legends and I can’t wait for my package to arrive.. I’ve bought a fair few bits from you over the past few months or so and I’m always impressed with the communication and updates you provide regarding my order. .
I also like receiving emails of new products and one time deals… Awesome keep up the good work guys.. – Wayne Britchford

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Thanks for all the support and advice you’ve offered me over the course of the past year with my magic inquiries.  Your service has been constantly shining.  – Ben Phillips

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Thanks very much for such great customer service – Edward Watson

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I recently made an order of two books. I would like to say thank you very much for such a fast and efficient delivery  – Tom Hancock

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Hi all at Merchant of Magic. Thank you for the update. Great service guys. I will definitely be returning for future purchases. – John Charlton

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Very pleased with your service. My order arrived as promised and very happy with the help received from one of your magicians, so nice to speak to another human being not a machine!! – Many thanks – Sandra Goodwill

Wow! You actually read all those reviews!! Here’s a free trick as a reward:

  • 6 Free Magic Tricks From Jay Sankey
  • Anniversary Waltz Free Magic Download
  • Approaching Magic Practice Ebook
  • Approaching Tables Ebook
  • Recommended For Magic Beginners
  • Cagey Tutorial
  • Choose Magic Set Kids
  • Cloud of Smoke Free Ebook
  • Double Lift Project Free Download
  • Duplex Free Magic Download
  • Epoch Free Magic Tutorials
  • Electric Touch Free Ebook
  • False Shuffles and Cuts Magic Download
  • Faster Than Light - Magic Download
  • Finger-Exercises
  • How to Break In Playing Cards
  • How to Learn Magic Tricks
  • Tips for Leaving a Magic Gigi
  • LSQ Ebook - Free
  • Magicians Fees Ebook
  • Mistakes in Magic Ebook
  • More Icandy
  • The One Minute Magic Business Ebook
  • Pitfalls Magic Family and Friends
  • Safe - Free Magic Ebook
  • School of Cool Free Download
  • Sleight of Hand Beginners Course
  • Split Free Magic Video Download
  • Self Working Card Tricks Vol 2 Download
  • Sweet 360 Free Magic Download
  • The 80's Called Download
  • Self Working Card Tricks Vol 3
  • Think Tank Free Magic Download
  • Turnover Pass Free Download
  • Self Working Card Tricks Download
  • Understanding Misdirection Free Ebook
  • Watch It Free Ebook
  • Wedding Exhibition Guide for Magicians
  • Confidence For Magicians
  • The Indian Shuffle

Filed Under: how to do magic tricks, Reviews Tagged With: Customer Service, Feedback, Reviews, Testimonials

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